Terms of service
Clarive Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Clarive website, including any content, functionality, and services offered on or through it (the "Services"). Clarive is powered by Shopify, which enables us to provide the Services to you.
Please read these Terms carefully before using the Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
1. Eligibility
By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given consent for any minor dependents to use the Services.
2. Account Registration
You may need to create an account to access certain features of the Services. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
3. Products and Pricing
We strive to display product information, including pricing and availability, as accurately as possible. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted.
All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to modify prices for products at any time.
4. Orders and Payment
By placing an order, you represent that you are authorized to use the payment method provided and that the information you supply is accurate. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or issues with payment.
Payment is processed securely through Shopify's payment infrastructure and/or third-party payment processors. We do not store your full payment card information on our servers.
5. Shipping
Shipping times and costs vary depending on your location and the shipping method selected at checkout. We are not responsible for delays caused by the shipping carrier, customs processing, or other circumstances outside our control. Risk of loss and title for items purchased pass to you upon our delivery to the shipping carrier.
6. Returns and Refunds
Returns are accepted within 30 days of delivery. We provide free return shipping, and eligible returns will be processed as either a refund to your original payment method or store credit, at your choice. Full details are available in our Return & Refund Policy.
7. Intellectual Property
All content on the Services, including text, graphics, logos, images, and software, is the property of Clarive or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Services without our prior written consent.
8. User Conduct
When using the Services, you agree not to:
- Violate any applicable law or regulation
- Infringe upon the rights of others, including intellectual property rights
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems or interfere with the proper functioning of the Services
- Use the Services for any fraudulent or unauthorized purpose
We reserve the right to suspend or terminate your access to the Services for any violation of these Terms.
9. User-Generated Content
If you submit reviews, comments, or other content to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display that content in connection with the Services. You represent that any content you submit does not violate the rights of any third party.
10. Third-Party Links and Services
The Services may contain links to third-party websites or services that are not owned or controlled by us, including services such as Google Merchant Center used for product listings and advertising. We are not responsible for the content, privacy practices, or terms of any third-party websites or services.
11. Disclaimer of Warranties
THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CLARIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify and hold Clarive, its owners, employees, and affiliates harmless from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
14. Dispute Resolution and Arbitration
You and Clarive agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved through binding arbitration, rather than in court, except that either party may bring an individual action in small claims court. The arbitration shall be conducted on an individual basis, and you agree to waive any right to participate in a class action lawsuit or class-wide arbitration.
This arbitration provision does not prevent you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf.
15. Governing Law
These Terms and any dispute arising out of or related to them shall be governed by the laws of the State of Texas, without regard to its conflict of law principles.
16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page, and we will update the "Effective Date" above. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18. Contact
If you have any questions about these Terms, please contact us at clarivesupport@gmail.com. or call +19565320354.